simplicity

We upgraded the Comcast DVR’s in the apartment a few weeks ago to TiVo and we’ve been having issues ever since. I’ve ran into some green screen issues, and the slow response time has been awful. So yesterday I decided to go to Comcast’s site and use their chat tool to figure out how we could revert back to the Motorola OS, I know I know, but the TiVo OS is awful. Anyways after being told that we needed to replace all four DVR’s I decided to ask the tech some questions:

Aakar(Wed Mar 26 2008 18:16:59 GMT-0400 (EDT))>

are you guys getting a lot of complaints?

Aakar(Wed Mar 26 2008 18:17:28 GMT-0400 (EDT))>

about the tivo

Thom(Wed Mar 26 2008 18:17:39 GMT-0400 (EDT))>

Many people expect the same features as the commercial Tivo units offer.

Aakar(Wed Mar 26 2008 18:18:06 GMT-0400 (EDT))>

well i mean, complaints such as the system puts a green screen on my tv and i need to reset the box. Or it’s slow

Aakar(Wed Mar 26 2008 18:18:11 GMT-0400 (EDT))>

or it’s not responsive

Aakar(Wed Mar 26 2008 18:18:34 GMT-0400 (EDT))>

i mean honestly it’s an abomination of engineering

Thom(Wed Mar 26 2008 18:19:15 GMT-0400 (EDT))>

I will be glad to pass along your comments. May I ask your permission to do so?

Aakar(Wed Mar 26 2008 18:19:22 GMT-0400 (EDT))>

Sure